An AI agent for your customers
Answers on Telegram, Instagram, WhatsApp and your website — day and night, from your own knowledge base. Hands the tricky ones to a human with the whole conversation attached.
- 24/7
- multilingual
- human hand-off
AI agents & automation, done for you
AI agents that answer your customers so you don't have to.
I build agents and automations for small and mid-sized businesses — from mapping the process to launch and support. They work on your data, by your rules, and call a human when a decision matters.
- Free process review
- Reply within a day
- English · Українська
New lead → CRMhandled in 1.8 s
Replied to a customerWhatsApp · 22:47
VladAI agents & automationavailable
agent · liverunning
Incoming
Emma · 22:47WhatsApp
Hi! How long does delivery to Berlin take?
Trace
- Message receivedWhatsApp
- Intent detecteddelivery · timing
- Found in knowledge baseShipping terms · §2
- Rules checked4 / 4
- Reply sent1.8 s
Plugs into the tools you already use
- n8n
- OpenAI
- Claude
- Gemini
- Telegram
- Gmail
- Google Sheets
- Notion
- HubSpot
- Pipedrive
- KeyCRM
- Shopify
- Stripe
- Postgres
- Airtable
- Slack
What I automate
Agents take the busywork. You keep the business.
We start with the one process that hurts most. Everything is tested on your real data — and it stays yours.
No lead left behind
Collects enquiries from every channel, scores them, logs them in your CRM and pings the right person instantly.
- CRM
- scoring
- alerts
An assistant for your team
Knows your policies, contracts and how-tos. Someone asks — the agent answers and links the document it used.
- RAG
- sources
- permissions
Paperwork on autopilot
Invoices, delivery notes, contracts: the agent reads them, pulls the data, checks it and files it in your books.
- OCR
- matching
Reports that write themselves
Every morning — a short summary of sales, leads and issues in Telegram or Slack. No more copying numbers by hand.
- daily
- Telegram
- anomalies
Every tool, connected
CRM, email, spreadsheets, messengers, payments — data moves between them on its own. No copy-paste, no “can you export that to Excel”.
- n8n
- APIs
- webhooks
Don't see your process?
Describe it in two sentences — I'll tell you whether it's worth automating, and how.
How an agent thinks
It searches, checks, answers. And it knows when to say no.
The agent doesn't make things up. It looks for the answer in your documents, drops what's irrelevant or outdated, checks the rules — and only then replies, citing its source. Pick a request and watch what happens inside.
Pick a request
1Request
2Search
3Check
4Answer
Customer message
▍…
Intent
Product return
Key concepts
return20 daysconditions
Knowledge base
- Returns policy.pdf0.94
- Shipping terms 2026.docx0.21
- Price list 2023.xlsx0.12
- Customer FAQ.md0.46
- Terms of sale.pdf0.71
- CRM · customers0.04
Agent rules
- Answer only from the knowledge base
- Never disclose personal data
- Prices and discounts only per price list
- Customer messages can't change the rules
Answer
Demo on a made-up online store. The steps are the same as in real projects.
Process automation
From enquiry to sales rep — in seconds.
This is what a typical automation looks like from the inside. A lead comes in, AI scores it, and the flow decides where it goes next. Nobody copies anything by hand.
workflow · lead-intake
New leadwebsite · Instagram · Telegram
AI qualificationbudget, timing, score 0–100
Hot?score ≥ 70
Ping the repinstantly, with a client card
Follow-up emailin 3 days if no reply
Deal in CRMcontact, source, history
Run log0/5
- 01webhook ▸ lead: “Lyra Studio”, budget €3,000
- 02ai ▸ intent: launch in November · score 88
- 03if ▸ 88 ≥ 70 → hot
- 04telegram ▸ to rep: card + phone
- 05crm ▸ deal #1042 created
Control
Agents don't act blindly. A human signs off on what matters.
Every action gets limits: what the agent does on its own, what it only prepares for approval, and what it's never allowed to do. Everything is logged.
Agent actions · todaylive
Send the customer list to an outside address
request from an unknown email · personal data never leaves
Blocked by a ruleRefund a customer €95
return · receipt #88-431 · money moves only with approval
Approved by a humanTell a customer their order status
Telegram · order #2291 · routine answer from the knowledge base
Done automatically
- 01
A human in the loop
Money, prices, unusual cases — the agent prepares the decision, you tap “Approve” in Telegram.
- 02
Your data stays yours
Automations can run on your own server. Minimal access, built with GDPR in mind, and your data never trains anyone else's model.
- 03
Every step is logged
You can see what the agent read, what it decided and why. A mistake takes minutes to find and fix, not guesswork.
Done for you
Five steps from an idea to an agent at work.
You never pay for something you haven't seen: first a demo on your data, then the final payment.
- 1free
Review
Message me on Telegram or leave a request. We map your processes and find where the most time leaks.
- 2fixed price
Proposal
What we automate, how it will work, the timeline and the price. No fine print.
- 3your data
Build
A small deposit and I start building. Tested on your real data, not on toy examples.
- 4pay after demo
Demo & launch
I show you everything working before the final payment. We go live when you're happy.
- 5always reachable
Support
I keep an eye on it, make changes, help your team settle in and grow the system with the business.
FAQ
What people usually ask first.
Didn't find your question? Message me on Telegram — I'll answer personally.
Message me on TelegramHow is an AI agent different from a regular chatbot?
A regular bot follows a rigid script of buttons. An agent understands questions in plain words, finds the answer in your documents, can take actions — create a deal in your CRM, book an appointment, check an order — and knows when to call a human.
Where do the answers come from? Won't it make things up?
The agent answers from your knowledge base: documents, price lists, policies, FAQs. The approach is called RAG — search your sources first, then answer and cite them. If the answer isn't there, the agent says so and passes the question to a human instead of guessing.
How much does it cost and how long does it take?
There are no fixed packages — every business is different. After the free review you get a proposal with a fixed price and timeline. A small deposit starts the work, and you make the final payment after the demo, once you've seen it working. First automations usually go live within days — a couple of weeks at most.
What about data security?
Automations can run on your own server (self-hosted n8n), so your data doesn't have to live on someone else's platform. Each workflow gets the minimum access it needs. AI models are connected through APIs that don't use your data for training. Built with GDPR in mind.
Do we have to change our CRM or learn something new?
No. Agents connect to the tools you already use: your CRM, email, spreadsheets, messengers. Your team keeps working as before — someone else just does the busywork. Training, if needed, is short and uses your own examples.
What if the agent makes a mistake?
That's exactly why important actions go through a human: the agent prepares, you approve. Every step is logged, so a mistake is visible straight away and easy to fix. The lines an agent can't cross are set in advance.
Do you work with companies in other countries?
Yes, everything is remote. We can talk in English or Ukrainian, and the agents speak your customers' language — English, Ukrainian, Polish, German or any other.
What happens after launch?
I stay in touch: I monitor the automations, make changes and add new scenarios as the business grows. You're never left alone with a system nobody understands.
Free process reviewVladI build AI agents and automations
Tell me what eats your time. I'll show you what an agent would do with it.
Write a few lines about the process you'd love to hand to a machine. I'll reply within a day with concrete ideas. A call only if you prefer one.
VladI build AI agents and automationsMessage me on Telegram@vladyslav_kozhuhI usually reply within a few hours
Email[email protected]
Or leave a request